FAQ

faq

Tharang jewels is proudly based in south east melbourne, australia, bringing the beauty of Indian heritage to customers across melbourne and australia.

Our jewellery is artificial/fashion jewellery and is not made from solid gold or silver. Our pieces are designed to give you the beautiful look of traditional Indian jewellery at an affordable price.

As with most artificial jewellery, colour and finish can be affected by exposure to water, perfume, sweat, lotions and chemicals. With proper care and storage, you can help maintain its appearance for longer.

Our jewellery is fashion jewellery and may contain different metal alloys. If you have sensitive skin or known metal allergies, we recommend checking the product details with us before purchasing.

Keep your jewellery away from water, perfume, hairspray, lotions and other chemicals. After wearing, gently wipe it with a soft, dry cloth and store it in a cool, dry place.

Yes, we offer delivery options across Australia. Delivery times and postage costs may vary depending on your location.

Yes, local pickup options are available in Melbourne. Please contact us for pickup details.

Yes. If you would like to see additional photos or videos of a particular piece, please contact us and we will be happy to assist where possible.

Our return and exchange policy depends on the condition of the item and the reason for the return. Please refer to our Returns & Exchanges Policy before purchasing.

Please contact us as soon as possible after receiving your order, preferably with clear photos of the packaging and damaged item, so we can assist you.

We make every effort to display colours accurately. However, colours may appear slightly different depending on lighting, photography and your screen settings.

You can contact us through our website, social media or the contact details provided on our website. We’re always happy to help you choose the perfect piece.
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